Privacy Policy for TrotTracker G3
Last updated: February 05, 2026
1. Introduction
TrotTracker ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by TrotTracker. This Privacy Policy applies to our website (trottracker.com) and our mobile application (TrotTracker G3).
2. Information We Collect
We collect information to provide better services to all our users. The types of information we collect include:
- Personal Account Information: When you register, we collect your name, email address, and phone number to create and secure your account.
- Location Data (GPS): Our app tracks your location data (GPS coordinates, speed, altitude) during training sessions to provide real-time metrics like pace, distance, and lap times. This data is collected even when the app is running in the background if a training session is active.
- Horse Data: We store names, birth dates, and images of horses you register in the app.
- Camera and Images: The app may request access to your device's camera or photo library to allow you to upload profile pictures for your horses.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services.
- Calculate and display training statistics (speed, distance, maps).
- Synchronize your data between the mobile app and the website dashboard.
- Manage your account and subscription (Free/Premium).
4. Data Storage and Security
Your data is stored securely on our servers. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
5. Third-Party Services
We may use third-party services for specific functions:
- Google Maps / OpenStreetMap: To visualize your training routes.
- Payment Providers (Apple/Google): For processing Premium subscriptions. We do not store your credit card information directly.
6. Data Deletion
You have the right to request the deletion of your account and all associated data. You can delete specific training sessions directly within the app or website. To request full account deletion, please contact us at support@trottracker.com or use the delete function inside the app settings (if available).
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: support@trottracker.com